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SERVIS



SPOLOČNOSŤ SERVIS

Ako úderný servisný tím chceme denno-denne našim zákazníkom prostredníctvom kvalitných služieb orientovaných na potreby vytvárať preukázateľnú pridanú hodnotu a ušetriť im náklady, starosti alebo stres. Chceme tým dosiahnuť jasnú diferenciáciu od našej konkurencie a z našich zákazníkov vyvinúť lojálnych a spokojných obchodných partnerov!


Kultúra a stratégia servisu

Podanie si rúk s mentalitou

  • pragmatické konanie
  • férový pomer cena/výkon
  • kvalifikovaní servisní technici spoločnosti Pöttinger
  • kompetentný tuzemský servis
  • celoplošné pokrytie v Rakúsku
  • postoj neutrálny z hľadiska produktov
  • viac ako „len výrobný zákaznícky servis“


Čísla a fakty

  • 35 zamestnancov pôsobiacich v oblasti servisu
  • 18 servisných vozidiel vo vašej blízkosti
  • 6 servisných základní v Rakúsku
  • 20 servisných lisov na prenájom pre prípad potreby
  • 3500 plánovaných servisných kontrol ročne
  • 90 % Odstránenie poruchy v priebehu 24 hodín
  • 85 % Dodanie náhradných dielov do 48 hodín


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